'It was inhuman': a mother of six children from New York was taken off the flight because of a mask

The woman's two-year-old daughter was without a face shield. But JetBlue rules allow only children under two years old to fly without masks. Eyewitnesses of the incident stood up for the passenger, but this did not help her stay on board and safely get home. The edition writes about it Daily News.

A Brooklyn resident, a mother of six, was taken off a JetBlue flight after her two-year-old daughter refused to wear a face shield. A woman was trying to travel with her children from Orlando, Florida to Nuark, New Jersey.

The incident took place on Wednesday 19 August. Flight attendants ordered Chaya Bruck of Midwood to get off the plane after her daughter Dina refused to wear a mask. The mother desperately tried to explain that the girl did not obey, but did not meet with understanding. As a result, the airline staff announced that all passengers should get off the plane. “It was terrible, the whole experience was traumatic,” said Bruck. - I tried very hard (to persuade my daughter to put on a mask. - Ed.). The other children were wearing masks with their noses covered. "

The woman added that the JetBlue website contains information for travelers. It says that children who cannot wear a mask are allowed to fly without it. “I tried to tell them that, but they didn't care ... They wanted me to get off the plane,” says a resident of Nuark.

Other passengers stood up for the woman. “All my children were crying. I was shaking ... It was inhuman, ”she recalls.

Earlier this month, JetBlue stepped up its policy on the wearing of face shields, noting that passengers must cover their nose and mouth to get on board. This rule does not apply to children aged two years and under.

The airline updated the Travel Alerts page on Wednesday, August 19 at 14:00 pm, according to the times shown on the website. The rules state that "all travelers two years of age and older must wear face masks that cover their nose and mouth throughout the flight."

A JetBlue spokesman said the face cover policy was actually updated on Aug. 10 to include passengers who are two years old. “In these unprecedented times, keeping our crew and customers safe is our top priority, and we have quickly implemented new safety policies and procedures throughout the pandemic,” said JetBlue spokesman Derek Dombrowski. - Children two years of age and older must wear face protectors in accordance with CDC guidelines, which state that "children under two years of age are not required to wear masks."

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It is noteworthy that the first conflict between Bruck and the airline personnel began 10 days ago. Then the mother of six boarded a JetBlue plane in Orlando, and one of the flight attendants (he was also on the flight on August 19) began to argue with her about the fact that two-year-old Dina was without a mask. “When he saw me today (August 19 - Ed.), then I found out of course, '' said Brooke. “I heard him telling other flight attendants about me. They came up to me and said that my daughter was three years old. I told them she was two. I know how old my child is, she will be three years old in September. "

The service staff left, but a moment later another representative of the company approached Brooke and presented an ultimatum. “She asked:“ Are you getting off the plane or will you stay? I replied to her: “I'm not going to (leave the plane. - Ed.), I want to go home "... But she just kept repeating her question," recalls Brooke.

Then eyewitnesses of what was happening stood up for the passenger. They began recording everything on mobile phones and yelling for the flight attendant to leave the mother of six children alone. “They were acting really nasty,” said passenger Charzette Poinsette. Even when Brooke said she would make her two-year-old daughter wear a mask, it wasn't enough for the staff. “She cried, I felt so bad,” Poinsett added. "None of them offered to help her."

Brooke couldn't even imagine that a flight home could turn into such a nightmare. “I didn't create any problems,” she said. - Why did we have to experience this? I am a woman flying alone with six children ... But they didn't care. "