New York City subway turnstiles are causing injuries to passengers after a child got stuck in one.

New York City's subway continues testing new glass turnstiles. Following several incidents in which passengers were trapped between the doors, the system has sparked controversy among residents and authorities. News12 looked into the matter.

A mobile phone video has surfaced on social media. It shows a woman with her head stuck between the newly installed glass turnstile doors.

This isn't an isolated incident. On December 31, a 5-year-old child had to be extricated from a turnstile at the Broadway–Lafayette station. He was taken to the hospital with a swollen head.

Passengers' concerns

Passengers at Atlantic Terminal station have unflattering reviews of the turnstiles.

"It's really unsafe. It even looks unsafe," said subway passenger Michelle.

At the same time, other passengers are sure that the people themselves are to blame for the incidents.

"It's pretty simple. The doors open and you walk through. How could you possibly get stuck in there?" said metro passenger Rudy De Jesus.

MTA position and installation plans

The New York City Transit Authority announced that the new turnstiles are part of a pilot program. Three design options are currently being tested at 20 stations across the city.

On the subject: A Russian-speaking doctor from Brooklyn pushed an elderly man onto a moving subway train.

According to the plan, the final version of the turnstiles should be installed at 150 stations by the end of the year.

Some passengers believe that safety is more important than combating fare evasion.

"I'd rather people get through for free than get hurt," said passenger Mir Zhivotovsky.

The MTA declined to comment directly on whether officials consider the new turnstiles a safety hazard or whether they view stranded passengers as those attempting to avoid paying their fares.

"The new turnstiles are a pilot program utilizing technology from transit systems around the world. As we evaluate their performance, we're learning more every day about how to design modern and efficient turnstiles for New York City," said MTA spokesman Eugene Resnick.

MTA CEO and Chairman Janno Lieber also commented on the situation. He noted that the turnstiles are only being tested at select stations, and the agency continues to collect data.

Special attention is paid to children's safety

Liber emphasized that his main concern is how parents with children pass through the turnstiles.

"It's important to me that parents know how to safely pass with their child. The child should be in front of you or next to you. The system recognizes a child or small person. But it's not designed for situations where the child is walking about 1,5 meters behind you. In that case, the doors close," he explained.

"We are testing the system and receiving a lot of useful information," Lieber added.

The new turnstiles are expected to replace traditional ones at nearly 200 New York City subway stations over time. This process is scheduled for completion by 2029.