Payment Assistance and Eviction Protection: Useful Resources for New York Tenants
'17.06.2020'
Vita Popova
Assistance in renting, eviction prevention and problems with landlords - you can find out more about this and much more in this publication. List of Resources Published on the site of the city hall New York, is especially relevant in the context of the COVID-19 pandemic.
Housing: Affordable Housing, Lotteries, Homeless Services & LGBTQ
New York City Public Housing Authority (NYCHA)
- Rental Assistance for Low- and Middle-Income New Yorkers
- NYCHA Contact Center in New York: 718-707-7771.
- Affordable Housing Lottery Hotline: 212-863-7990.
- For questions about the Mitchell-Lama Housing Program, call 212-863-6500.
NYC Housing Development Corporation
- Affordable low, moderate and middle income New Yorkers.
- Phone: 212-227-5500.
New York State Division of Homes and Community Renewal (DHCR)
- Search for affordable housing, holding lotteries.
- Also visit the site: rent.hcr.ny.gov.
The New York City Department of Social Services (DSS)
- Temporary housing and services for the homeless.
The New York City Department of Youth and Community Development (DYCD)
- Services for homeless young people.
- Housing assistance for young people related to LGBTQ.
Assistance in applying for housing
Program Housing Ambassadors Program The Housing Conservation and Development Department is working with community service providers in New York to help people prepare and apply for Housing Contact affordable housing lotteries (Housing Connect).
Here you can find out more and get help in the application process. Learn more about the program. on this site.
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Rental assistance
Human Resource Association (HRA). This resource will give you access to rental assistance programs such as CityFHEPS and many other programs provided by the state and federal government.
You can learn more by phone: 929-221-0043.
Emergency program One Shot Deal Emergency Assistance helps people who cannot cover expenses due to an unforeseen situation or event.
You can get advice by phone: 718-557-1399.
Program Senior Citizen Rent Increase Exemption (SCRIE) and Disabled Rent Increase Exemption (DRIE)operating in the state of New York will be relevant for seniors (SCRIE) who want to freeze rents. It can also be used by persons with disabilities (DRIE) who wish to avoid a price increase.
SCRIE / DRIE centers located at 66 John Street, 3rd Floor
New York, NY 10038. Operating hours from 8:30 to 16:30.
You can find out more by calling: 311.
Utilities / Repair
Program Energy assistance Helps homeowners and low-income tenants pay utility bills and heating.
Homeowner repair loans offers homeowners in New York various low-interest loans for repairs of varying complexity, up to capital.
Report housing rental problems
Housing Preservation and Development (HPD) gives you the opportunity to file a housing complaint with HPD by calling 311 or using online platform 311.
Learn more about the HPD Complaint and Inspection Procedure on this site.
Complaints about regulated rent apartments
Tenants living in a regulated rental apartment can file their complaints with DHCR online. It could be:
- Statement about rent reduction based on restrictions on certain services;
- Rental complaint and / or other specific overpayments;
- Complaint regarding non-renewal of the lease, changes in the terms or conditions of the lease.
NYCHA
Tenants can also call the NYCHA Customer Contact Center at 718-707-7771 and report emergency situations and schedule scheduled maintenance work in their apartments and residential complexes. Find out more on this site.
Eviction Prevention and Legal Resources for Tenants
NYC Human Resources Administration's (HRA) Office of Civil Justice
- Phone: 718-557-1379.
- Email: [email protected]
Eviction Intervention Services (EIS) Housing Resource Center
- Phone: 212-308-2210.
Housing Court Answers, Housing Court Hotline
- Phone: 212-962-4795.
- Phone: 718-287-0100.
- Phone: 212-577-3300.
- Phone: 917-661-4500
New York Legal Assistance Group
- Phone: 212-613-5000
- Phone: 718-838-7878
Neighborhood Association of Inter-Cultural Affairs Inc.
- Phone: 718-538-3344
- Phone: 212-417-3700
Housing Conservation Coordinators, Inc.
- Phone: 212-541-5996
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Report Tenant Harassment
Tenant Harassment Prevention Task Force
- Phone: 311
- Email: [email protected]
The Office of Tenant Advocate (OTA)
- Phone: 212-393-2949.
- Email: [email protected]
Rent-Controlled or Rent-Stabilized Apartments
- Website: rent.hcr.ny.gov
- Phone: 718-722-3130.
Other useful resources for tenants
NYC Tenant Support Unit (TSU)Is a New York City Tenant Support Group formed in 2015. Its goal is to provide assistance to tenants who are harassed by their owners, who are at risk of being evicted. If you belong to one of these categories, visit TSU website.
Eviction free nyc - here you can learn how to behave in case of eviction and gain access to resources useful in this case.
Who Owns What? Use this tool to create a team with your neighbors to deal with unscrupulous tenants.
Housing Court Answers. Learn about the housing court and the law, how to get help with rent arrears, and tips on preventing homelessness.
Center for NYC Neighborhoods (CNYCN). Use this tool to get help on mortgages, foreclosure on mortgaged property, fraud prevention and other issues.
Buildings information system. Tenants can use this system to search for general information on real estate in the city, including registered complaints and violations, statements and checks.
Requesting Your Rent History. Apartment rents are registered annually by homeowners at the DHCR's Office of Rent Administration. According to the law, the information provided is confidential and can only be transferred to the legal tenant, the owner of the house or his authorized representative.
You can access the rental history on the site. Rent Info - Submit a Question. The rental history will be printed out and sent directly to the apartment / house address.
Visit DHCR websiteto learn more about how you can request a rental history for your apartment.
Housing courts in five boroughs:
Bronx
- 1118 Grand Concourse Bronx, NY, 10456 (at 166th Street).
- Phone: 718-466-3025.
Brooklyn king's country
- 141 Livingston Street, Brooklyn, NY 11201
- Phone: 347-404-9201.
Brooklyn Red Hook
- 88 Visitation Place, Brooklyn, NY 11231.
- Phone: 718-923-8200
Manhattan downtown
- 111 Center Street, New York, NY, 10013.
- Phone: 646-386-5500
Manhattan harlem
- 170 East 121 Street, New York, NY 10035
- Phone: 646-386-5750.
Queens
- 89-17 Sutphin Boulevard, Jamaica, NY, 11435
- Phone: 718-262-7145.
Staten Island
- 927 Castleton Avenue, Staten Island, NY, 10310
- Phone: 718-675-8452.
If you want to know even more about useful resources, check out newsletter on the rights of tenants during the COVID-19 pandemic.
